Are you thinking about working with Great Western Buildings? It’s for your next construction project. Or have you already used their services and run into some problems? In this article, we’ll dive into common complaints about Great Western Buildings. We’ll also cover what you can do if you face similar issues. We’ll cover everything. We’ll start with understanding the company. Then, we’ll cover dealing with problems and finding solutions.
Who are Great Western Buildings?
Great Western Buildings is a company that makes and sells metal buildings. They’ve offer things like:
• Storage sheds
• Garages
• Workshops
• Barns
• Commercial buildings
The company says they’ve made high-quality structures that are built to last. They also claim to offer good customer service and competitive prices.
Common Complaints About Great Western Buildings
Let’s look at some of the most common complaints. Customers have shared these about Great Western Buildings. Remember, not everyone has these problems, but it’s good to know what could go wrong.
1. Delayed Deliveries
One of the biggest issues customers talk about is late deliveries. Some people say they waited much longer than expected for their building parts to arrive. This can cause big problems. This is especially true if you’ve already hired workers. Or, if you’ve made other plans based on the delivery date.
2. Missing or damaged parts.
Another common complaint is that building kits arrive with parts missing or damaged. This can slow down the building process and cause frustration. Some customers say it takes a long time to get replacement parts.
3. Poor customer service
Many unhappy customers mention problems with customer service. They say it’s hard to get in touch with someone when there’s a problem. Some people complain about long wait times on the phone or emails that don’t get answered.
4. Quality Issues
While Great Western Buildings claims to offer high-quality structures, some customers disagree. Complaints about quality include things like:
• Leaky roofs
• Doors that don’t fit right.
• Walls that are not straight.
• Paint that chips or peels quickly.
5. Hidden costs.
Some customers say they’ve been surprised by extra costs that weren’t clear at first. This might include things like delivery fees or charges for certain building materials.
6. Permit Problems
A few people have mentioned issues with getting building permits. They say the plans from Great Western Buildings didn’t meet local codes. This caused delays and extra costs.
Why These Complaints Matter
Understanding these common complaints is important for a few reasons:
1. It helps you know what to watch out for if you decide to work with Great Western Buildings.
2. If you’re already a customer having problems, you’ll see you’re not alone.
3. It can help you prepare questions to ask before you’ve bought a building.
How to Avoid Problems with Great Western Buildings
Now that we know some common issues, let’s talk about how you can try to avoid them:
1. Get everything in writing.
Write down all promises about delivery dates, costs, and kit contents. This can help if there are disagreements later.
2. Check local building codes.
Before you order a building, ask your local government about its building codes. Make sure the building you want will meet these rules.
3. Plan for Delays.
Even if everything goes well, it’s smart to expect some delays. Don’t schedule workers or make strict plans. Wait until you have your building materials. Also, check that everything is there and in good condition.
What to Do If You’ve Got Problems with Great Western Buildings
If you run into issues with your Great Western Buildings purchase, here are some steps you can take:
1. Contact Customer Service
The first step is always to reach out to the company’s customer service team. Be polite but firm, and explain your problem clearly. Keep a record of who you talk to and what they say.
2. Put It in Writing
If phone calls don’t work, try sending an email or letter. This gives you a paper trail of your complaint.
3. Use social media.
Sometimes, companies respond quickly to complaints. These are made on social media, like Twitter or Facebook. Just be careful not to say anything that could get you in legal trouble.
4. Consider taking legal action.
If nothing else works and you’ve lost a lot of money, you might want to talk to a lawyer. They can tell you if you have a case and what your options are.
Conclusion
Dealing with Great Western Buildings’ complaints is stressful. So is any issue with a major sale. By knowing common problems and your rights, you can reduce the risk of trouble. Take steps to protect
